I mentioned to you on an earlier post about Panera changing their chicken noodle soup recipe… ugh, disappointing. I’m all for change, but only for the better. Let me know what you think! Do you like the new soup? If so I will be quiet, hee hee. Actually, I don’t want to appear crazed, so this is the last Panera Post, but wanted to get the word out!
If you are disappointed that the “good” chicken noodle soup (that was also low fat and only 80 calories) is now gone, please contact Panera at: firstname.lastname@example.org
My letter to Panera… (and their response below)…
I am a fan of your chicken noodle soup with the noodles that taste so homemade! Today I ordered my usual chicken noodle soup and received a cup as well as a small serving in a to-go container. I opened it up and tasted it because it looked different. IT WAS AWFUL. It had a horrible aftertaste. PLEASE tell me that you aren’t changing the recipe to what I had sampled today… I know I won’t be the only one who isn’t pleased… I had my husband taste it and he said it tasted like a cheap version of Campbell’s. Truly, it wasn’t even that good. Sincerely, a big fan of your chicken noodle with the homemade noodles!
Thank you for taking the time to contact Panera Bread.
We are always trying to improve our menu and to keep it fresh and inviting. Our new All-Natural Low Fat Chicken Noodle Soup is a more contemporary and wholesome recipe. It’s an all-natural soup made with chunks of all-white chicken, firm fresh vegetables and traditional egg noodles in a light and flavorful broth.
Although we are disappointed to hear that you do not enjoy this new addition to our menu, we certainly appreciate the feedback. I will be sure to note your comments for review by our Product Development Department.
Again, thank you for contacting us. We appreciate your business and value your comments.
Customer Comments Coordinator